What can you expect from Evander

To support your customers’ needs and your claims teams, Evander has created a unique Hub approach which brings claims expertise to the front of the claim and then throughout.

Insurer services by Evander

Our skilled and experienced claims team manage the claim from start to finish, supported by our bespoke operating system and our directly employed Evander engineers.

Evander's Hub model approach provides total flexibility to be able to manage FNOL or receive new instructions via a full range of methods including warm transfer. Supported in the field through our directly employed specialist engineers, Evander has an unrivalled ability to respond to emergency situations, complete full reinstatement works as well as carry out while using the latest repair techniques to provide a cost-effective solution.

We offer:

  • Dedicated client service centre open 24 hours a day, 7 days a week, 365 days a year
  • UK wide coverage including Northern Ireland, Channel Islands and The Isle of Man supported through 23 regional branches
  • Validation and reinstatement: site validation, surveys and works completed by experienced directly employed surveyors
  • Client and customer online portals, EDI technology links and SMS messaging to keep clients up to date

Services include:

  • FNOL
  • 24/7 365 Emergency glazing and locksmiths
  • Out of hours call handling
  • Claims management and validation
  • Integrated and fully outsourced cash settlement
  • No policy cover and under excess solutions•
  • Glass repair and replacement
  • UPVC, wood and aluminium frame repair and replacement
  • Internal and external door
  • Garage door repair and replacement
  • Conservatory roofs, panels and glass
  • Home Security Survey and advice
  • Commercial glazing and large scale glazing projects
Insurance service - Internal and external door

Contact us to learn more about our insurer services.

Call us on 0345 145 0130.